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Master Service Agreement & AUP

DOCUMENT ID: LK-LEGAL-2025-A
EFFECTIVE DATE: JANUARY 01, 2025
APPLICABILITY: GLOBAL ENTERPRISE CLIENTS

This Master Service Agreement ("Agreement") constitutes a binding legal contract between Love & Keeley Co. Systems ("Provider") and the verified business entity ("Client").

Article I: Terms of Service

1. Acceptance of Terms

Access to the L&K Infrastructure is strictly limited to verified B2B entities. By using the Service, you represent and warrant that you have the authority to bind your organization to these terms.

2. Description of Service

L&K Systems provides a specialized digital infrastructure designed exclusively for Transactional and Operational Communication. This includes automated workflow notifications, system alerts, invoices, and logistics coordination. The Service is explicitly NOT designed for marketing, promotional, or mass-broadcast email campaigns.

3. User Obligations & Warranties

The Client agrees to:

4. Email Communication Consent

By creating a workspace and providing a business email address, the Client explicitly consents to receive electronic communications from L&K Systems, including system alerts, security notifications, and administrative messages required for the Service operation.

Article II: Acceptable Use Policy (AUP)

The Provider maintains a Zero-Tolerance Policy regarding Unsolicited Commercial Email (Spam). Violation of this policy will result in immediate termination.

Prohibited Activities:

Article III: Limitation of Liability

The Service is provided "as is". While L&K Systems strives for 99.9% uptime, the Provider shall not be liable for any indirect, incidental, special, or consequential damages arising from the delay of notification packets.